Legal

Privacy Policy

Last updated: February 2026  ·  Campo Base Labs SL, La Coruña, Spain

1. Who we are

Maplo is operated by Campo Base Labs SL, a company registered in Spain (La Coruña). When this policy refers to "Maplo", "we", "us", or "our", it means Campo Base Labs SL. You can reach us at hello@maplo.ai.

2. What data we collect

We collect the following categories of personal data:

• Account data — your name, email address, and password (managed via Clerk authentication).
• Interview content — audio recordings, transcripts, and text you upload or create inside Maplo.
• Usage data — pages visited, features used, session duration, and similar technical logs.
• Payment data — billing information processed by our payment provider (Stripe). We do not store card numbers.
• Device data — browser type, IP address, and operating system, collected automatically.

3. How we use your data

We use your data to:

• Provide, operate, and improve the Maplo service.
• Process payments and manage your subscription.
• Send transactional emails (account, billing, product updates).
• Analyse usage patterns to improve features and performance.
• Comply with legal obligations.

We do not use your interview recordings or transcripts to train AI models, and we do not sell your data to third parties.

4. Legal basis for processing (GDPR)

We process your personal data on the following legal bases under the GDPR:

• Contract performance — to deliver the service you signed up for.
• Legitimate interests — to improve our product and prevent fraud.
• Legal obligation — to comply with applicable law.
• Consent — for optional communications such as newsletters (you can withdraw at any time).

5. Data storage and retention

Your data is stored on secure cloud infrastructure across EU and US regions. We retain your account data for as long as your account is active. Interview recordings and transcripts are retained until you delete them or close your account. We may retain certain data for up to 90 days after deletion for backup and legal compliance purposes.

6. Third-party services

We work with carefully selected third-party service providers to operate the platform — covering areas such as authentication, infrastructure, payments, and AI processing. Each provider is contractually bound to handle your data securely and only for the purposes we specify. We do not authorise any provider to use your data for their own purposes.

7. Cookies

We use essential cookies required for authentication and session management. We do not use advertising or tracking cookies. You can control cookie preferences through your browser settings.

8. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on the app. Continued use of Maplo after the effective date constitutes acceptance of the updated policy.

9. Contact

For any privacy-related questions, contact us at hello@maplo.ai or write to: Campo Base Labs SL, La Coruña, Spain.